See what customers are asking your assistant, and teach it new answers.
This device remembers you until you log out. Lost your key? Email us and we’ll send a new one.
See what your dashboard would look like, using sample data for a made-up painting business.
What’s worth doing to get more out of Yuzu, based on your numbers.
Ideas based on what your customers actually asked this month. You make the changes on your website; we never touch it.
Your customers’ details are yours. Bot Me Up Scotty support can’t see your enquiries or chats unless you let us.
Customers who left their details. Call them back, then tap the status as you go: New → Called → Quoted → Won or Lost.
New enquiries are texted to you from the Scotty number, with the job, the suburb and a link to the customer’s details. Save the number as “Scotty”.
Calendly has a free plan for one type of appointment. If you offer several (say a cut, a colour and a blow-dry), you’ll need one of Calendly’s paid plans. Calendly sends customers their confirmation, and lets them change or cancel it themselves.
Your latest Shopify orders, newest first. Tap one to open it in Shopify.
What customers asked Yuzu and how Yuzu answered. Emails and phone numbers are removed, and chats are deleted after 30 days.
Instead of guessing, Yuzu told these customers the team would get back to them. Teach Yuzu the answer once and Yuzu will use it from then on.
Customers are likely to ask these. Answer once and your assistant uses it straight away.
Products Yuzu added to a customer’s cart.
Tell Scotty what’s changed, in your own words. He writes it up for Yuzu, and nothing changes until you tap Approve.
Prices and products come from your store automatically, so they don’t need updating here.
Chats are kept for 30 days, with emails and phone numbers removed. Details a customer leaves for a call back are kept in Enquiries.